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September 20, 2004

Kryptonite to Give Upgrades

This is a follow-up to my earlier piece called Kryptonite Not Super, Man

From Bicycle Retailer and Industry News comes this story, today:

Responding to last week's news of its locks being picked with plastic pens, Kryptonite on Friday announced it would give free "product upgrades" to owners of the affected locks purchased since September 2002....

As of this weekend, Kryptonite's emergency response plan had not been completely formulated. Instead, the company has directed consumers and retailers to visit its web site this Wednesday afternoon to get the details on the upgrade program.

The following locks are affected:

New York Chain
New York Noose
Evolution Disc Lock
DFS Disc Lock

Kryptonite will provide consumers with free replacement cross bars featuring the company's new disc-style cylinder lock technology to consumers who have purchased Evolution and KryptoLok series products. The company will replace for free recently purchased Evolution Disc Locks on New York Chain and New York Noose with its "Molly Lock", a heavy duty solid steel padlock.

Consumers will need to have either registered their key number, registered for the Kryptonite anti-theft protection offer or have proof of purchase to qualify.

Kryptonite also will upgrade recently purchased disc locks.

Consumers who have had one of the named locks for longer than two years will be eligible for a rebate on new products through Kryptonite dealers.

Kryptonite will be working directly with its distributors and retailers on details of the swap program.

For more information, visit www.kryptonite.com on Wednesday afternoon.

For more read: Kryptonite Gives Upgrades To Affected Consumers.

A tip of the hat to Ed Hidden, of the Blog Keystone Biking, for the heads-up on this story! :-)

September 20, 2004 in Cycling News Network | Permalink


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